What Our Customers Have To Say

Kimberly
Service was exceptional, very professional.
3/15/2021

Joanne R
Great customer service, extremely pleasant and knowledgeable staff.
3/11/2021

Lori M
Great service. Kept me posted of any delays in time to arrive. Explained everything clearly
3/8/2021

Lilo K
Fast, efficient and clean service
3/3/2021

Sal M
Outstanding service.
3/1/2021

Peter T
I contacted them on the recommendation of a plumber who could not do job. They came out the next day as promised and got the drain clear. Their technician was very thorough, knew what he was doing, and explained the issue and what he was doing to fix it. He cleaned up spotless though I told him he did not need to. I was very satisfied and it was well worth the money. Highly recommended. Thanks VS&D!
3/1/2021

Joe Z
Your plumber was friendly, efficient, and very knowledgeable. Both he, and the work performed were excellent.
2/26/2021

Monica B
Tom was very knowledgeable and gracious. Found the source of the problem immediately and rectified it.
2/18/2021

 

REPLY FROM THE BUSINESS
Monica, thank you so much for taking the time to post your review. We’re so glad that you’re happy and that Tom was able to get it done.

Orrin
Knowledgable and quick.
2/10/2021

REPLY FROM THE BUSINESS
Thank you Orrin! We appreciate your feedback.

Hana F
Tom was great. Answered my million questions and our kitchen sink is working better than ever!
2/7/2021

REPLY FROM THE BUSINESS
Thank you. Glad to hear it’s working so well. Thank you for taking the time to post your feedback.

Amy C
Ollie was great and came right out when we had an emergency! He was able to clear the roots causing the sewage back up quickly. I highly recommend him, very prompt and the price was very fair! He did not take advantage of an emergency on weekend! Thank you Ollie.. good to know there are honest people!
2/7/2021

Russ K
I needed emergency sewer service but due to scheduling back ups resulting from heavy snow I could not locate a service to come out on an emergency basis. I was referred to Valley by a local plumbing contractor and initially Valley also declined due to workload. However, Sarah at Valley called me back and made an exception to address my situation. The 2 gentlemen arrived within an hour and proceeded to snake out my main sewer drain ( 130 feet ) in short order. The cost was very reasonable, the work done in a highly professional and clean manner and at this point the drains are working normally. I would highly recommend Valley Sewer and Drain for prompt, professional and courteous service at a reasonable cost. Totally satisfied!
2/6/2021

REPLY FROM THE BUSINESS
Russ, thank you. We’re so glad we could help.

Andrew D
Great job, service technician was friendly, professional and helpful. Cleaned up after completing his work and explained what he did before doing it.
1/22/2021

REPLY FROM THE BUSINESS
Andrew, Thank you. We appreciate the positive feedback.

D P
excellent job fixing two major sewer line blocks. came within a couple hours for emergency situation.
1/14/2021

Gladys Ruz B
Thomas, was very professional and hard working, he was able to solve the clogged main sewer line and push through with the camera, he found a screwdriver that was blocking the line. I was thankful that he took his time and was able to solve the issue! Praying this is what was causing the line to backup! This is the second time in 4 months that Valley has been over my home since I have had an issue with the main line!
1/11/2021

Gary F
Tom and Julian were very professional and did a great job on the piping. Did a thorough clean-up afterwards, too. Communication between the office and myself also greatly appreciated. Company is highly recommended.
1/6/2021

MS
Very nice and professional. Found and resolved our issue quickly.
12/18/2020

Basant K
The 2 gentlemen that came to the house Tom and Julian were polite, friendly, and got the job done in a matter of minutes. They are excellent employees that represent the company and Tom is also very funny.
12/16/2020

Anas K
Outstanding and prompt service. Would highly recommend without hesitation.
12/14/2020

Lynda B
Thank you to Tom for fixing our drain issue. He is knowledgeable, quick & kind.
12/8/2020

Khalil A
Al is the best around !! . I had my main sewer clogged and overflowing into my basement he came out and within 30mins he came out got it cleared and got me goin .
12/4/2020

L K
Excellent service. Very prompt and professional. Thank you
12/3/2020

Barbara C
Tom was very nice and hard working and fixed our problem.
12/3/2020

Henry H
The company responded to our emergency within hours after we called and resolved our issue in a very short time. The technicians were very professional, courteous, friendly and knowledgeable. I will fully recommend Valley Sewer and Drain to any of my friends in the future.
12/1/2020

Karl H
Tom and Julian were just here and saved us after our tub and toilet overflowed. Right on time, totally professional efficient and courteous. Plus they really like our dog, which speaks volumes to us. They get our highest recommendation and are thanks. Have a great holiday! The Herman’s.
11/19/2020

Bob G
Fast, honest and reliable!
11/17/2020

Matt C
Very Quick and Timely. Came out the same day, on a Saturday no less. Nice and Easy from phone call to finish! Thank you
11/14/2020

Philip D
Came on time. Resolved the problem in under an hour
11/14/2020

Janelle L
Valley was the 2nd plumbing company we had out after the 1st one came, on two separate occasions, and still did not resolve the issue. Plus many others that we called simply didn’t have the equipment necessary to do the job. Tom was unbelievably polite, courteous and professional from the moment I opened the door. He arrived exactly on time, called when he was on the way, and he also knew his stuff. Our price was very fair in comparison to what we paid the last plumber. I could hear Tom make a phone call before he left asking what he should charge us, and I heard the other person through the phone saying not to charge us for this or that, because those things were not our fault. We are confident the issue is fixed now, but if we ever need help again, Valley Sewer and Drain will be our first call.
11/5/2020

Sergio
Great Service! They were able to come out on the same day I call. The Tech who came on site was very friendly. A really nice guy. He cleared my clogged line quickly. He was in and out in less 30 minutes. They left me some business cards which I will definitely hand out to friends in need of their services but they were out of magnets…I’ll get that next time 🙂
10/30/2020

Alice G
Prompt, courteous, competent service
10/18/2020

Jennifer
the men who cleared our drains were extremely professional and nice. Would use and recommend to everyone!
10/7/2020

REPLY FROM THE BUSINESS
Thank you Jennifer. We’re so glad you’re happy and appreciate the review.

Joe
Tom was very courteous, answered our questions and cleaned up when he finished.
9/24/2020

Ashley B
Very Quick, Very Efficient, overall Pleasant Experience. We will definitely use them in the future.
9/18/2020

Felicia
Tom tufaro was amazing. Polite, clean, masked and professional. He left the job cleaner than when he got here.
9/16/2020

Michael S
Valley Sewer and Drain we’re professional, fast, and very efficient. Entire process for the seamless and Al and his team made the project a slam dunk. My wife and I will be singing high praise to Alan his team for the foreseeable future.
9/15/2020

Katie S
After spending hours trying to clear our clogged drain ourselves, we finally reached out for help. These guys showed up first thing the next morning and fixed the problem much faster than I expected. They were very courteous and professional. Hopefully I don’t need their services again for a long time, but if I do, I will absolutely call them again!
8/26/2020

NJBIKER
Exceptional service and responsive on urgent requests
8/13/2020